Malaysia's "worst in the world" taxis

I do love Malaysia. But this report from AFP is damn true.

Malaysia's 'worst in the world' taxis tarnish national image

The ads promoting "Malaysia: Truly Asia" aim to welcome visitors with a warm smile to a prosperous and modern nation, so the taxi fleet branded "the worst in the world" can come as a bit of a shock.

Complaints about taxis are common in many countries, but in Malaysia it has escalated to an outpouring of frustration, on blog sites and in letters to newspapers.

In a survey by the local magazine The Expat, some 200 foreigners from 30 countries rated Malaysia the worst among 23 countries in terms of taxi quality, courtesy, availability and expertise.

The respondents lashed the fleet as "a source of national shame" and "a serious threat to tourists -- rude bullies and extortionists".

Abdul Razak, operations manager for Dubai-based Citicab which launched here in January, said that even in poorer nations such as Thailand and Indonesia, taxis are smarter and the drivers far more courteous.

"I would say it is the worst in this region, undoubtedly. I have travelled to all countries in this region and our company operates taxis in many parts of the world. The situation here is the worst I have seen," he told AFP.

"The vehicles are in shabby condition, the driver will take you if he likes your face -- that is, if he agrees with where you want to go for the price he insists on."

The government has called on taxi firms to lift their standards, but various campaigns have achieved little, and many blame the lack of enforcement on rampant corruption in the police and bureaucracy.